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The leadership habit that stops problems before they start

Team having a relaxed conversation with their manager

 

When I first stepped into leadership, I thought that if I were clear enough, supportive enough, and gave my team all the right tools, things would…work. No drama, no confusion, just a well-oiled machine moving toward shared goals.

You can probably guess how that turned out.

The reality? Issues piled up. Some surfaced too late. Others never surfaced, and I had to piece them together from body language, passive comments, or a sudden drop in motivation. The worst part? I had no idea what I was missing until the damage was done.

That's when I realized—it isn't about assuming everything is fine until proven otherwise. It's about creating a built-in system for catching minor issues before they grow and spread like a cancer.

And the simplest, most effective way to do that? Monthly open-door sessions.

 

The power of recurring, no-agenda conversation

If you're a new manager, your inbox is full, your schedule is tight, and the thought of adding yet another meeting might make you groan. But hear me out.

This isn't another status update. It's not about KPIs or deliverables. It's about the things that don't fit neatly into a report but shape your team culture daily:

  • the minor frustrations that, if left unaddressed, become resentment,
  • the creative ideas that never get voiced because "It's not the right time!",
  • the personal challenges that, if acknowledged, could help someone perform at their best.

 

That's why, from day one, you tell your team:

📅 Once a month, same time, same place

One hour (or more, if needed) just for you

🎙 An open forum for concerns, ideas, and feedback

And most importantly, you use that time to ask a simple but powerful question:

👉 "How can I be a better leader for you?"

 

Why this works (even if you think you don't need it yet)

You might be thinking:

  • my team already knows they can come to me and talk to me, 
  • I have regular 1-on-1s with them.

That's all good, but things get busy. Another Monday comes like that. You're occupied with day-to-day work and don't reflect on things as you should (the bad and the good).  

Also, availability is not the same as accessibility.

Most employees—especially those who are newer, introverted, or hesitant—won't just walk into your office and say, "Hey, I have something on my mind." They need a clear invitation and encouragement.

 

1. It catches problems when they're small

Think about how people approach feedback. If it's a minor issue, they usually won't say anything. It's not "worth making a big deal about." But if that same issue keeps repeating? It festers. By the time they bring it up, it's emotionally charged, harder to solve, and often tied to other problems.

A monthly check-in lets you course-correct in real time. Instead of a dramatic intervention six months down the line, you can make tiny shifts that keep everything running smoothly.

🚀 Small, frequent adjustments prevent massive, painful corrections later.

 

2. It builds trust faster than any team-building exercise

You can't demand trust—you earn it. And nothing builds trust faster than consistently showing up and proving that people's voices matter.

When you create a structured space for open conversation, your team sees that:

✅ They don't have to fight to be heard.

✅ They can bring up uncomfortable topics without fear.

✅ Their leader values their input enough to make time for it and consider it.

The result? A culture where people feel safe, engaged, and motivated. And in a culture like that, people don't just work harder—they work smarter and with more purpose.

 

3. It strengthens alignment without micromanaging

One of the most challenging balances to strike as a new manager is staying informed without hovering. You don't want to be the leader who's always asking for updates, but you also don't want to be blindsided when something is off track.

Regular open-door sessions give you the pulse of your team without constant check-ins.

  • Are they overwhelmed?
  • Are priorities clear?
  • Are processes actually working or just looking good on paper?

Instead of waiting for a formal review or a crisis to reveal misalignment, you're catching it early—when a simple tweak can fix it.

🎯 When leaders listen, teams don't just follow—they align.

 

What this looks like in action

I knew a manager who thought he was approachable. He always said, "My door is open, just come talk to me." But after months of disengagement, high turnover, and quiet frustration, he finally asked his team what was wrong.

Their answer? "We never felt like it was the right time."

That's when he started scheduling a recurring, structured check-in—same time, every month. No pressure. No agenda. Just a space for conversation.

What happened next? The small annoyances that had been bubbling under the surface came out—and were resolved. The team started offering ideas they had been holding back. Morale shifted. So did performance.

It wasn't magic. It was intentional leadership.

 

How to start your own open-door sessions

Ready to try this? It's simple.

1️⃣ Pick a recurring time (same day/time each month).

2️⃣ Tell your team why you're doing it. Explain that this is their space to talk about anything on their mind—challenges, ideas, feedback, concerns.

3️⃣ Start with one question: "How can I be a better leader for you?"

4️⃣ Resist the urge to dominate the conversation. Your job is to listen more than you speak.

5️⃣ Follow up. When someone raises a valid point, acknowledge it, take action, and show them their input leads to real change.

 

Final thoughts

As a new manager, you're probably focused on the big things—strategy, execution, results. The outcomes you're after are also defined by how well you listen, how quickly you adapt, and how intentionally you create a culture where people feel heard.

In the context of this text, leadership isn't about having all the answers. It's about making sure the right conversations happen—before it's too late.

Watch a short video:  The leadership habit that stops problems before they start

 

 


CALL TO ACTION:

1. Call a team meeting.

2. Explain the idea. 

3. Schedule monthly sessions.  

 

 

 

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